VoIP’s hold-message options are easy

September 19th, 2016 VoIP
VoIP’s hold-message options are easy

A common refrain heard by installers of traditional PBX phone systems and over-the-internet VoIP systems is “Wait, before you go, what’s best for on-hold music and messages, and how do I set those up?” Usually it’s an easy process for both types of phone systems, but with VoIP solutions it’s typically easier and provides greater flexibility to small-business owners in their attempts to reduce hang-ups and keep their on-hold customers happy.

Benefits of using Skype for Business

August 31st, 2016 VoIP
Benefits of using Skype for Business

For businesses, it’s never enough to rely on just one asset to succeed, especially when there are better options out there to explore. This is where Skype for Business comes in. Skype for Business is more tailor-made for companies, and it’s hard to deny the many corporate benefits it brings to the table.

The future of VoIP telephony systems

August 15th, 2016 VoIP
The future of VoIP telephony systems

Easy set-up, flexibility, and savings are music to the ears of any business owner when it comes to IT, and they’re all traits that contribute to the success of VoIP. And, the technology was built on a strong foundation that has allowed it to move with the times. Is your business prepared to move with the times and install a money-saving “Voice over IP” phone system in the future?

The three types of VoIP to consider when you are looking for a new phone system.

August 2nd, 2016 VoIP
The three types of VoIP to consider when you are looking for a new phone system.

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and is flexible and scalable to accommodate your company’s growth. While VoIP is definitely the future of business telephone systems, there are some specific considerations that every Dentist should pay close attention to.

How to handle poor VoIP call quality

July 25th, 2016 VoIP
How to handle poor VoIP call quality

VoIP telephone systems are going mainstream, largely because of the lower costs when compared to traditional landlines. But a budget-friendly phone system wouldn’t be worth the savings if it didn’t also promise easy set-up, advanced features, and reliability.

Can you hear the VoIP man calling?

July 8th, 2016 VoIP
Can you hear the VoIP man calling?

Back in the day, a phone was just a phone. Now, it’s a veritable computer in the palm of your hand, part tool and part entertainment, with the ability to perform a multitude of interesting and advanced functions. It does still make calls, of course, but even that aspect is a bit different than how things used to be because of the increasingly popular technology called VoIP.

In technical terms, VoIP is a broadband phone service that uses the internet instead of a public switched telephone network (PSTN) for things like voice calls and video conferencing.

Save Money on Your Phone Bill with Complete Voice Phone System (VOIP)

June 20th, 2016 VoIP
Save Money on Your Phone Bill with Complete Voice Phone System (VOIP)

 

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and is flexible and scalable to accommodate your company’s growth.

Complete Voice allows for some great features absent on a traditional legacy phone system.

5 ways to get a better ROI from your VoIP phones

June 17th, 2016 VoIP
5 ways to get a better ROI from your VoIP phones

If you’re making or receiving VoIP calls from clients you may be sitting on top of a trove of valuable data, and not even know it. Whether you’re still getting accustomed to your new telephony system and its features or you’ve been using it for much longer and are simply unaware of its existence, it’s time to take a look at your VoIP data.

5 tricks for thwarting VoIP threats

May 23rd, 2016 VoIP
5 tricks for thwarting VoIP threats

The VoIP market continues to grow and doesn’t show any signs of stopping. As its use becomes more widespread, so too do the security threats against it. Although these type of attacks haven’t received as much media attention as ransomware and phishing, they’re no less dangerous or damaging to your SMB. Let’s examine 5 five useful tips for protecting your VoIP network.

Take work home with VoIP

May 9th, 2016 VoIP
Take work home with VoIP

Every business owner understands that happy employees equal happy clients, and happy clients are always good for business. However, in such a fast paced and high pressure world, this can be tough to achieve. This is true if you don’t have any VoIP systems in place.