Survey Says…We Need Your Feedback!

In order to Provide Better Service to our Clients and get feedback in real time - we need your help by completing our new Customer Service Surveys. These Surveys are specific to each Service Request and give us valuable intel on how we are performing.

At DentalPC we process all your requests as Service Tickets.

JDS Annual Golf Tournament – And the Green Jacket Goes To…

The Jacksonville Dental Society did another fantastic job at this year’s Annual Golf Tournament & Fundraiser at St. John Golf & Country Club. The weather was perfect and competition steep.

DentalPC was fortunate to take home another win with our foursome which included Dr. Joseph Chiafair, Dr. William Baxter, Clay Churchill with Wells Fargo, and our very own David Schmutz.

First Potential Threat Identified for those still running XP

A security hole has been identified in Internet Explorer 6,7,8,9,10, and 11 and Microsoft has confirmed it will not issue a fix for Web Browsers running on Windows XP who’s support officially ended on April 8th.

Hackers are using this bug to take control of your computer and access personal data which can happen when a User unknowingly visits a malicious website with an affected browser or is prompted by an email message or Instant Message with a link that takes Users to the attacker’s website.

Upcoming JDS Golf Tournament – April 11th

DentalPC will be participating in the Jacksonville Dental Society Golf Tournament again this year on April 11th at St. John Golf & Country Club.

Our Field Engineer David Schmutz will be showcasing his golf skills & hopefully bring home another win! It should be a great event and we hope to see you there.

Spring Cleaning

As we are finalising the replacement of all of our legacy XP machines and 2003 servers, it is a good time to take a few minutes and do a little spring cleaning. One of the important aspects of the new HIPAA Omnibus rule is that we maintain proper user rights and security settings.

Windows XP Questions & Answers

Why do I need to update my Windows XP Machines?
We recommend new Machines if you are running XP. Typically XP is utilised on older machines and the upgrade requires:

New Software
Hardware Upgrades
Installation fees to reconfigure existing machine with Windows 7

 Over the long term any cost savings experienced with upgrading an existing machine will be nominal in comparison to the Value & Performance of a new machine.

Music in your Office

DentalPC has implemented a wide variety of technical solutions over the years:

A simple FM radio receiver tuned to a local station. These can be problematic with getting a clean signal, and then there are commercials to deal with.
A CD changer was a popular option for many years.


The HIPAA HITECH Omnibus rule finalized in January 2013 will be enforced starting September 22nd of this year. This has some pretty serious implications for your data and your relationship with your IT provider with stiff penalties and fines for noncompliance.

The benefits of coordinated care

Communities in which health-care providers work together to coordinate evidence-based hospital discharges can see a six percent drop in hospitalizations and rehospitalizations in just the first two years, according to a new project study. For the project, described January 22 in the Journal of the American Medical Association (JAMA), the Colorado Foundation for Medical Care […]