What are Managed Services?

What are Managed Services?

What are Managed Services?
Oftentimes in our industry, we use terms that the layperson does not understand.  I wanted to write a quick article to describe what a "managed services" and managed service provider" (MSP) is just to clarify.

Historically, in the Information Technology field providers or computer support companies would provide what we describe as "break-fix" support.

3 Tips to Make Your Day More Productive

3 Tips to Make Your Day More Productive

I recently got an email that got me thinking about how productive I was being. I should have been doing something else at the time, but I took the time to read this email.  The e-mail gave a comparison to Football "audibles" and your daily life interruptions.

Strategizing Multiple Locations: Part 5

Strategizing Multiple Locations: Part 5

by: Dez Merrow, Technology Integration Consultant

This article was a little delayed because I went on vacation last week!! Woo Hoo! Anyway, the previous article in this 6 part series discussed the pros and cons of VoIP phones and how they work into a multi-location setting.

Four apps to help boost productivity

Productivity is without a doubt one of the more popular technology buzzwords nowadays. Business owners, managers and employees all seem to be striving to increase their productivity but may not know the best way to go about doing so. One way could be leveraging technology, more specifically, apps, to help improve efficiency.