Slow Internet & Bandwidth monitoring are you getting what you pay for?

Slow Internet & Bandwidth monitoring are you getting what you pay for?

Is your Internet Slow? When selecting an Internet Service Provider (ISP) for your business, you get a lot of numbers thrown at you. What are “Extreme Speeds” advertised by ISPs, and do you really get those advertised speeds? What is considered broadband speed? Is anyone monitoring your bandwidth? In the FCC 2015 Broadband progress report, they defined broadband as 25Mbps down and 3Mbps up.

To give an example of what those speeds mean, Netflix makes the following recommendations for internet download speed per stream to play movies.

• 3.0 Megabits per second - Recommended for SD quality
• 5.0 Megabits per second - Recommended for HD quality
• 25 Megabits per second - Recommended for Ultra HD quality

But if your ISP offers a package “Deluxe 25” 25 Mbps download, and 10 Mbps upload, do you always get that speed? Short answer, no. Most of the lower cost “Business Plans” offered by ISPs do not come with guaranteed uptime or speed guarantees. They make up for that by being several times cheaper than dedicated internet access that is 99.9999% of advertised speeds at all times. As part of complete care, DentalPC monitors your broadband, and in many cases has caught severely underperforming broadband and forced the ISP to correct it. Let’s take a look at real data:

Example of Good Internet:

Download, upload, and latency are all relatively smooth, and on par with the service as paid for.

Example of Good Internet

Example of Good Internet

However in this next graph you can see bad internet:

Upload, download, and latency is all over the place. This was the result of a failing ISP modem onsite. We had the ISP replace the modem, and the “slow internet” went away.

Example of Bad Internet

Example of Bad Internet

Get started and sign up for Complete Care and let DentalPC monitor your internet for you and ensure you are getting the speed you pay for.

By: Daniel R. Nicolitz, CTO DentalPC